"I have dealt with other local companies to let my property in the past and it's been nothing short of a headache. Thanks goodness for the service I've had, I would recommend this office and be a continued customer. Thanks to all the staff. Andrea especially! A credit to the office."
"What a lovely company Rochard King are, so understanding and helpful, I am happy to recommend them to anyone! My son and his friends were looking for a student let in Guildford and, being messed around by other agents, becoming disheartened and put off by the whole process. But once they had registered with Rochard King this changed, they were kept fully updated on new properties, with viewings carried out by kind and patient staff, clearly used to dealing with students, and when they selected a house, everything was fully explained to them and parents, so the whole thing went through smoothly."
"I have found Tim to be very good at his job, he has dealt with any maintenance issues quickly and efficiently and kept me informed and updated with any costing's etc, he is an asset to the company."
"Having rented my house for over 2 years, it is great to have someone who does care. Rochard Kings property management team do just that! They listen to my issues, sort necessary repairs and follow up after the fault is fixed. Truly professional letting agents who care!"
"I have dealt with 2 individuals with the company, Andrea, and Tim. Each one has come across as very professional and has made a conscious effort to help in any way they can which portrays very good customer service. As a rule positive feedback isn't usually put forward, however, compared to other companies we have been dealing with recently, this has been a lovely experience so far! And I want to say thank you and carry on as you are."
"Great service, great contact, nothing too much trouble, helpful, professional, highly recommended. We will use you again to let."
"I have been renting out my house in Guildford for over 2 years now after moving overseas. After checking with friends and family that rent out properties themselves I was advised to use Rochard King,they seemed to have a good reputation so I thought I'd give them a try. I'm very glad I did! The tenants have been no trouble, but seem to have had bad luck with things breaking down mainly the boiler and heating system. Being so far away and on an 10 hour time difference it would have been difficult to deal with this, but fortunately Rochard King have an excellent property management team in place, every issue has been handled professionally and rapidly, getting contractors to site and repairs done efficiently and quickly and always keeping me updated of progress. I can relax knowing that, for a reasonable fee, my property is being very well looked after."
"As a first time landlord I was quite worried about the process and the hoops I would have to jump through to rent my house. I had a few agents to the house but they contradicted themselves and seem to go for the hard sell. Andrea from Rochard King came to see me and instantly put me at ease. She really listened to the kind of tenant I wanted, my wish to meet them before accepting an offer, my timescales and gave me all the information I needed to get the property ready for letting. After a very short time, she found me the perfect tenants, who paid the amount a month she had advised and higher than the other agents. Andrea kept me informed at every stage and nothing was ever too much trouble, I would recommend Rochard King to any Landlords looking to rent their properties. "